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2011 RV Dealers International Convention/Expo in Las Vegas

Posted on October 4th, 2011 in Events

Dates:  October 4-7, 2011

Where:  at The Rio All-Suite Hotel & Casino

This Convention/Expo features the RV Learning Center
For more information: click here

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How to Read a Credit Report

Posted on September 28th, 2011 in Finance & Leasing

Consumer Credit File Essentials
“Our passion for data, it’s in our hearts. An unrivaled ability to make the complex simple, and turn data into intelligence so you can make smarter decisions…” Carol Gray, President Equifax Canada

Profit Drivers is honored to have Paul Le Fevre as our guest speaker during a LIVE webinar, November 16th, “Financing Fundamentals“, to share his expertise about How to Read a Credit Report. Read the rest of this entry »

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Menu Selling can put Fun + Interactive into F+I

Posted on September 28th, 2011 in Menu Selling

People love to have fun and be entertained in all that they do. Car buying is no different. The more you make the F+I experience Fun and Interactive, the more your customers will:

  • engage
  • relax
  • listen
  • buy

Read the rest of this entry »

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Member Spotlight, Stephanie Welsh, Lovin’ Life!

Posted on September 6th, 2011 in community

Stephanie has been in the automotive industry for five years, and loves it! 

She came from 20 years in the hospitality industry and feels that was the perfect pre-requisite to work in auto. Coming into this industry with above average customer relations skills (after all the customer is always right) and confidence, was a great start. It made for an easy first year while she learned the selling process and product knowledge…she still managed to sell cars Read the rest of this entry »

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Are You Following the New HST Place of Supply Rule?

Posted on August 2nd, 2011 in Taxation

First, you must know that as of today’s date (August 2, 2011), this new rule is not official yet and the CRA allows vendors to apply it or not. Once the rule is officially published in the Canadian Gazette, in accordance with the federal regulatory process, it must be followed.  Having said that, CRA strongly recommends that you apply this rule immediately as they are 99.9% certain it will be published and become effective July 1, 2010.

The proposed changes will affect the HST charged to a customer under the Place of Supply Rule. To recap these changes as simply as possible, we have condensed them to the following bullets: Read the rest of this entry »

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Does New “Temporary Document” for First Nations Qualify for HST Relief?

Posted on July 14th, 2011 in Taxation

CRA has confirmed that the document, Temporary Confirmation of Registration Document is satisfactory evidence of Status Indian to warrant relief of HST on a vehicle sale to a First Nations purchaser (all other conditions of a First Nations purchase must be met to qualify for HST relief).  The document presented to you must be an original to qualify for tax relief. The original document will have a raised seal in the lower right corner.  Photocopies are not Read the rest of this entry »

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How Does an Auto Dealer Drive Flocks of Customers Through the Door?

Posted on July 6th, 2011 in Sales

Reading books about other businesses helps me assimilate the ideas and strategies other successful companies have used, into the automotive industry.  Have you read the book “Onward” by Howard Schultz?  Did you know that in 2008 Howard returned to Starbucks as CEO after 7 years of having other responsibilities within the company?  Times were tough for Starbucks and they needed to get back to their “roots”.

That got me thinking about the automotive industry (and any other associated product – RVs, motorcycles), and made me question what the root of our business is.  In a nutshell, it’s one customer at a time, one exceptional driving experience at a time.  Notice I didn’t say “one vehicle at a Read the rest of this entry »

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How Do Auto Dealers Generate Leads & Traffic with Social Media & Other Internet Resources?

Posted on July 3rd, 2011 in Sales

This is a common question today.  Dealerships are always looking for new ways to attract customers to their stores.  Marketing is the action behind getting people through your doors.  Selling is the interaction that takes place once they arrive at your store.  Traditionally, dealerships have used Read the rest of this entry »

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Automotive Acronyms & Terms

Posted on June 24th, 2011 in F&I Tools, Uncategorized

Here is a list of Acronyms and Important Terms and their Definitions, commonly used in the automotive industry.

l l O – NO, this is a symbol used in the banking industry. Simply add a forward slash symbol “\” between the two “l” (one symbols) to disguise a “NO” for a finance decline. It sounds like one-one-oh; on paper, it looks like “l l 0″; Read the rest of this entry »

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Why Are You Changing My Pay Plan…Again?

Posted on May 20th, 2011 in F&I Sales, Sales

Automotive commission employees…have you ever had your pay plan changed?  If you’ve faced a drop in your commission % or other changes designed to shrink your paycheque, you probably found it demotivating, to say the least.  Here’s an article with some insight from a dealer’s perspective.  In the end, I think we can all agree that this is a great way to lose a good employee.

Oops…The original article we linked to here is no longer available.  Once we locate the new URL for it, we will reference it.  In the meantime, here’s another great article written about the same topic, from a seasoned F&I Manager’s perspective.   To read the article, click here.

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