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Posts Tagged ‘customer’
Monday, April 25th, 2011
Let’s put your career into perspective.
Take the # of vehicles your dealership sells each month, on average (for the purpose of this exercise, we’ll use 50 but to determine your own responsibility formula, use an accurate # that’s applicable to your store).
Now take the average price of the vehicles you sell each month. For a new car franchise store, the average vehicle price is approx. $32,000-ish. (more…)
Tags: average, calculate, customer, dealership, F&I manager, financial responsibility, formula, vehicles
Posted in F&I Sales | No Comments »
Saturday, April 16th, 2011
When Business Managers/F&I Managers are working with a cash customer, you will find they are one of four buyer types. Either they are refinancing their home and including their vehicle purchase in that refinance; they have an investment they are cashing-in to purchase the vehicle; they are using their personal line of credit; or they truly have cash in the bank. In order to present logical “what if” scenarios that (more…)
Tags: Business Managers, cash, cash customer, customer, dealer finance, F&I Managers, investment, June 8th, line of credit, online calculators, refinance, refinancing, vehicle purchase, webinar
Posted in Finance & Leasing | No Comments »
Friday, March 18th, 2011
A Guide For Retailers was issued recently that describes three rules pertaining to photocopying and retaining on record, your customer’s driver’s licence: (more…)
Tags: customer, driver's licence, identity theft, law, lock and key, Office of the Information & Privacy Commissioner for BC, Office of the Information and Privacy Commissioner of Alberta, Office of the Privacy Commissioner of Canada, personal information, photocopy, protect, rules, safeguard, security, security risks
Posted in F&I Ethics & Practices | No Comments »
Friday, December 3rd, 2010
The salesperson has spent a considerable amount of time with their customer to select the exact car they will be driving for years to come and a trust has developed between them. The salesperson’s turnover of a customer to the Business Manager/Financial Services Manager creates a transfer of that trust. It’s brief and simply affirms to the customer that they will be in good hands, the business manager will let them know about some choices they are eligible to consider like peace of mind (more…)
Tags: Business Manager, customer, financial services manager, salespeople, salesperson, transfer customer's trust, turnover
Posted in F&I Sales | No Comments »
Friday, August 20th, 2010
Here’s a tip for business managers that refinance a customer’s automotive or RV loan within 90 days of the original purchase and finance contract signing…
Loans refinanced with the same lender within 90 days are subject to be paid NO dealer reserve OR at the best, the business manager will be paid the difference between what was paid as DR for the first loan and what will be paid as DR for the new, refinanced loan. (more…)
Tags: automotive, Business Manager, Business Managers, customer, dealer reserve, DR, finance contract, financed, funded, lender, loan, loans, new deal, refinanced loan, rv loan, vehicle
Posted in Finance & Leasing, Uncategorized | 3 Comments »
Thursday, August 12th, 2010
“LGM has announced a strategic alliance with ONE-EIGHTY CORP. that will see integration between the ONE-EIGHTY’s DLS Accelerator and LGM’s e-Contracting portal known as the Dealer Resource Centre (DRC)…” (more…)
Tags: accelerator, canadian auto world, customer, dealer resource, excerpts, lgm, one-eighty, resource centre, Sales, strategic alliance, vehicle
Posted in News | No Comments »